Tweet is the kind of manager who likes for colleagues and employees to think through technological problems themselves in order to solve them. When they reach an impasse, he suggests they send him screen shots of the technical issue (Prt-Screen) and a brief update (text) on where they are/why stuck. (Tweet does the same with me by the way because he subscribes to the PEBCAK theory! If you haven’t heard of the PEBCAK theory that’ll be a future blog post for sure.)
Well, Tweet’s philosophy of screen shots has caught in with his colleagues and even me. It’s caught on so well that one high school IT intern working in Tweet’s office provided his supervisor with a series of “screen shots” of the work he attempted to do. He took out his digital camera and took a picture of the computers he was working on. Yes, he took out a digital camera and no your eyesight isn't bad!
The IT intern had just learned how to compress graphic files so he sent several dozen photos that equaled over 2MB of files! Humm, that was helpful. But that wasn't enough for a day of learning. The IT intern, whose supervisor was outside of the office, decided that it might be a good idea to demonstrate all of the different things he learned. So he used his camera to create a 4MB video on each step taken to install anti-virus software on a large number of computers.
Tweet suggested to his colleague that he arrange for this intern to take a class on keyboard short cuts!
